The system's technical support service has been operating since August 2023. During this time, experts have helped forest users and regional forest departments more than 5.4 thousand times.
According to the head of the Department for the Development of Information Systems and the State Forest Register of the Federal Forestry Agency Petr Mikka, as a rule, appeals mainly relate to the transfer of information about the quantitative and qualitative characteristics of the forest. This data set will allow entities to provide forest public services in FGIS LC. Now 4 regions of the country have such an opportunity – Arkhangelsk, Lipetsk, Ulyanovsk regions and the Republic of Tatarstan. These subjects have almost fully uploaded the forest tax description.
"Forest users and regional forest departments, contacting the technical support of FGIS LC, can not only get acquainted with information about the system, but also receive detailed explanations on their request. It is important to note that the interaction of the applicant and technical support is carried out in a dialogue mode. Thus, the forest user can receive a comprehensive answer and, if necessary, ask additional clarifying questions," said Petr Mikka.
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